Common Questions

Shipping Policy

  • Do you ship overseas?Yes,we ship all over the world. Free shipping on orders over $30.
  • How long will my order take?It depends on where you are. Deliveries can take anywhere from 8-20 days. For such a high-quality and beautiful product, it is very worth the wait. You will not be disappointed! Delivery details will be provided in your confirmation email.

Service

  • Don't worry, the payment is through PayPal or your bank. They are all secured. If the package is accidentally lost or there is a quality problem, we will make full compensation.

Verification

  • A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. 

Cancellation

  • We accept order cancellations before product processing. 
  • If the order is cancelled by that time, you will get a full refund.
  • If the product has already been shipped out, we will unfortunately be unable to cancel the order.

Returns

  • We stand behind everything we sell. If you are not satisfied with your purchases, you can return them for a replacement or refund within 14 days of receiving them. No questions asked! You only have to pay the shipping back to us.
  • Refunds will be made by the same method you used to pay.
  • Please note: items marked “Final Sale” cannot be returned/exchanged. Sale and promotional items are excluded and remain subject to our regular return/exchange policy.
  • Please remember to Contact Us before returning any items. Thank you!