Common Questions

Verification

• A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. 

Cancellation

• We accept order cancellations before product processing.

•  If the order is cancelled by that time, you will get a full refund.

• A 15% handling fee will be charged for more than 12 hours.

• If the product has already been shipped out, we will unfortunately be unable to cancel the order.

Returns

• We stand behind everything we sell. If you are not satisfied with your purchases, you can return them for a replacement or refund within 30 days of receiving them. No questions asked! You only have to pay the shipping back to us.

• Refunds will be made by the same method you used to pay.

• Please note: items marked “Final Sale” cannot be returned/exchanged. Sale and promotional items are excluded and remain subject to our regular return/exchange policy.

• Please remember to Contact Us before returning any items. Thank you!